Privacy policy
Last Updated: April 25, 2025
Privacy Policy
This Privacy Policy describes how Akna Wellness LLC ("Akna Wellness," "we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from aknawellness.com (the "Site").
1. Information We Collect
Information You Provide
• Name, email address, phone number, billing and shipping address when you place an order
• Payment information (processed securely through our payment provider — we do not store card numbers)
• Communications you send us by email, phone, or contact form
• Account information if you create an account on our Site
Information Collected Automatically
• Browser type, IP address, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
• To process and fulfill your orders and communicate about them
• To send transactional emails (order confirmations, shipping updates)
• To send marketing communications if you have opted in — you may opt out at any time
• To improve our website, products, and customer service
• To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with:
• Service providers who help us operate our business (payment processors, shipping carriers, email platforms, analytics tools) — bound by confidentiality agreements
• Law enforcement or regulatory authorities when required by law
• A successor entity in the event of a business merger or acquisition
4. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time via the unsubscribe link in any email
To exercise any of these rights, contact us at info@aknawellness.com or (786) 519-3007.
5. Cookies
Our Site uses cookies to improve functionality and analyze usage. You may disable cookies in your browser settings; however, some features of the Site may not function properly if cookies are disabled. We use Google Analytics and may use Meta Pixel for advertising purposes. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Order records are typically retained for 7 years for tax and accounting purposes.
7. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Security
We use industry-standard security measures to protect your information, including SSL encryption for data transmission. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy:
Akna Wellness LLC
Miami, FL 33133
Phone: (786) 519-3007
Email: info@aknawellness.com
Website: aknawellness.com
